HCTPL

Salesforce Administrator Training

“Start by familiarizing yourself with Salesforce fundamentals, including its core features, data model, security model, user interface, and standard objects (e.g., Accounts, Contacts, Opportunities)Learn about Salesforce editions (e.g., Salesforce Professional, Enterprise, Unlimited), licenses, and pricing models.”

Participants are introduced to the Salesforce platform, its core features, and its role as a leading customer relationship management (CRM) solution. They gain an understanding of Salesforce’s cloud offerings, including Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud.

Participants learn how to set up and configure Salesforce organizations to meet specific business requirements. They explore topics such as user management, profile and permission settings, role hierarchy, and data security controls.

 

Participants learn how to customize Salesforce applications using declarative tools such as point-and-click configuration. They understand how to create custom objects, fields, page layouts, record types, and validation rules to tailor Salesforce to the unique needs of their organization.

Participants learn how to automate business processes in Salesforce using workflow rules, process builder, and approval processes. They understand how to automate repetitive tasks, trigger actions based on predefined criteria, and streamline business workflows.

 

Participants learn how to import, export, and manage data in Salesforce using tools such as Data Loader and Data Import Wizard. They understand how to maintain data quality, deduplicate records, and perform data cleansing activities to ensure accurate and reliable data.

 

Participants learn how to create custom reports and dashboards in Salesforce to visualize data and gain insights into their business performance. They understand how to build reports using standard and custom report types, and how to create dynamic dashboards for real-time monitoring.

Participants learn about security best practices for Salesforce administration, including data security, access control, and compliance standards. They understand how to implement security controls, encryption, and auditing features to protect sensitive data and comply with regulatory requirements.

Participants learn how to integrate Salesforce with other systems and applications using APIs, web services, and middleware tools. They explore the Salesforce AppExchange marketplace and understand how to install and configure third-party apps to extend Salesforce functionality.

Participants learn how to train and support Salesforce users within their organization. They understand how to provide ongoing training, documentation, and support resources to help users effectively utilize Salesforce for their day-to-day tasks.

Throughout the training program, participants receive guidance and practice materials to prepare for Salesforce certification exams. They learn exam objectives, study tips, and strategies to pass the exams and earn Salesforce certifications such as Salesforce Administrator (ADM 201).

 

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Refund Policy

At Hari Cornucopia Tech Private Limited, we prioritize customer satisfaction. Therefore, we offer a refund policy to ensure that participants have peace of mind when enrolling in our courses. If a participant is dissatisfied after the first class, they are eligible for a refund. However, once they attend the second class, the refund policy becomes void.